Frequently Asked Questions
Everything you need to know about buying or selling pre-owned phones at Dial & Deal in Pune.
Dial & Deal at Phadke Haud, Kasba Peth, Pune is Pune's most trusted certified pre-owned phone store. You can also order online with pan-India free shipping above ₹5,000.
Grade A means near-new condition with 85%+ battery health and no visible marks. Grade B means fully functional with minor cosmetic marks, 80%+ battery. Grade C means fully functional with visible wear, 80%+ battery. All grades pass our 45-point quality check.
Yes. Every phone sold by Dial & Deal comes with a 6-month hardware warranty. If a fault develops within warranty, we repair or replace it at no charge.
Yes. Bring your phone to our Kasba Peth store or WhatsApp us at +91 9595954297 for a free assessment. We offer competitive prices and same-day payment.
Yes, when bought from a certified store like Dial & Deal. Every phone passes a 45-point quality check, is IMEI verified, and comes with a 6-month warranty. We photograph the actual device before shipping.
Our iPhone 11 Grade B starts from ₹18,999. iPhone 12 Grade A starts from ₹22,999. All come with 6-month warranty and 45-point QC check.
Yes. Free pan-India shipping on all orders above ₹5,000. We dispatch within 24 hours and send you a tracking link on WhatsApp.
Unlike Cashify or Budli which aggregate third-party sellers, every phone at Dial & Deal is inspected and sold directly by our own certified team. We do a 45-point check vs Budli's 25-point. We're local to Pune — you can walk in to our Kasba Peth store and inspect before buying.